Please read this carefully as any misatkes can lead to a delay in your order being delivered.
You can select your preferred delivery date at the checkout.
If you want the courier to leave your order in a designated place please add this to Add Comments About Your Order box at the checkout
We will email you the courier's details once your order has been despatched. The courier will also provide you live tracking details, please contact them, not us, if you want to alter it.
UK Mainland Deliveries
We offer next day delivery, the cost is based on the weight and size of your order. Prices start at £9.95. We also offer a pre-noon and Saturday delivery, you can select these options at the checkout.
Our courier classes some postcodes as being in remote areas and sadly surcharge us - which we have to pass on to the customer.
If your delivery address is any of the following postcodes, transit speed is 2-3 days and rates start at £18.00.
• Aberdeen AB31 - AB35 & Aberdeen AB41 - AB54
• Northern Highlands AB36 - AB38 & AB55 - AB56
• Northern Highlands KW0 - KW14
• Northern Highlands HS1 - HS9 & IV1 - IV63
• Argyll FK17 - FK21
• Arran KA27 & Argyll KA28
• Orkney & Shetland KW15 - KW17
• Argyll PA20 - PA78
• Argyll PH30 - PH31, PH34 - PH44 & PH49 - PH50
• Dundee PH15 - PH18
• Orkney Shetland ZE1 - ZE3
You must select the Scottish Highlands & Islands shipping option at the checkout or else your delivery will be delayed.
Delivery to Channel Islands, Isle of Man and Scilly Islands
You must select the Offshore Islands delivery option at the checkout or else your delivery will be delayed.
Deliveries to Northern Ireland
You must select Northern Ireland shipping option at the checkout, if you select the UK mainland option your order will be delayed.
Deliveries to Europe
Due to the stupidity of Brexit, sadly we can no longer export to Europe.
We aim to despatch all orders placed before 7am on the same day, subject to stock levels.
For the avoidance of doubt, working days for our couriers is Monday - Friday
99% of our deliveries are delivered on the next working day - although we cannot guarantee this due to inclement weather and traffic issues.
We offer a pre-noon service – although this service is only available to the UK mainland.
Transit speeds vary greatly during Christmas and New Year holidays and there will be a one day when there is a bank holiday.
We use a sturdy corrugated cardboard box that is foil wrapped and insulated with bubble wrap to keep your product cool in transit. The boxes are both leak-proof and durable.
Specially designed gel ice packs are included with every delivery to keep it chilled. Our ice packs are constructed of a frozen water-based gel that keeps meat cold for up to 72 hours. When the ice melts, it solidifies into a gel, preventing the delivery from being wet.
Not only are the materials used 100% safe for food packaging, but they are also reusable and, once you have finished with them, they are easy to dispose of.